Client Service Director

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee and nurture current medical communication client accounts

• Meet the account forecasts and discover new business prospects

• Foster and sustain robust client relationships

• Supervise and lead the account team to ensure high-quality outputs

• Assist team members with project proposals and budgeting

• Track and apply industry best practices

• Utilize insights on revenue generation and business metrics to enhance profitability

⛳️ Requirements

• Minimum of five (5) years of experience within the medical communications sector

• Advanced knowledge of medical publication accounts and medical communication strategies

• Proven comprehension of market trends, scientific data, and clinical and preclinical information is preferred

• Bachelor's degree in business, life sciences, communications, or a related field

• Exceptional time management and project management abilities

• Proficient in Microsoft Office Suite, particularly Microsoft PowerPoint

• Superior verbal and written communication skills

• Willingness to travel as needed (less than 10%)

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development