Client Partner – Account Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of strategic, executive-level client relationships for a specific portfolio of accounts.

• Develop integrated multi-channel strategies aligned with client goals.

• Facilitate client interactions that transform insights into actionable decisions.

• Analyze briefs, provide competitive and scenario insights, and manage cross-functional trade-offs.

• Simplify complex platform, competitive, and Bliss Point App insights into understandable narratives.

• Advocate for product- and measurement-driven methodologies.

• Enhance operational standards to ensure consistent, high-quality results.

• Cultivate strong, transparent relationships with director and VP-level stakeholders.

• Identify and capitalize on opportunities for account expansion and cross-selling.

• Leverage a comprehensive understanding of clients' businesses, industry trends, and KPIs to provide strategic insights.

• Link investment and testing suggestions to quantifiable outcomes.

⛳️ Requirements

• 7-10 years of experience in Client Partner roles, demonstrating a successful track record in executing effective campaigns.

• Proven ability to lead executive relationships and set expectations; skilled in navigating complex alignments and change leadership.

• Proficient in cross-channel strategies (Search, Social, Display/TV & Audio, Commerce/Retail Media, Lifecycle/CRM, Creative) with robust measurement capabilities (forecasting, KPI trees, MMM/incrementality knowledge).

• In-depth knowledge of various digital platforms and their interoperability.

• Familiarity with Google Analytics.

• Experience with research tools such as Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, and Commspoint.

• Proven ability to analyze data and leverage analytics tools to inform marketing strategies.

• Advanced skills in computer applications, including Microsoft Excel and PowerPoint.

• Capability to multitask, prioritize, and effectively manage time across clients, multiple partner relationships, and internal projects.

• Exceptional communication and interpersonal skills, enabling effective collaboration with both external and internal teams.

🏝️ Benefits

• Unlimited PTO: At Tinuiti, we believe in the importance of taking time to rest, recharge, and enjoy life unplugged. By prioritizing personal time, you can bring your best self to work. We offer unlimited paid time off, a fully remote work environment, and the flexibility to take the necessary time when you need it. Additionally, we provide 20 paid holidays, including several long weekends, to ensure you have ample opportunity to step back and disconnect. Our commitment to work-life balance is recognized as above-industry standard and is consistently regarded as one of the most appreciated benefits by Tinuitians year after year.

• Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts.

• Retirement: We match up to 4% of your contributions at 100%.

• Perks and Wellness: Access to Fringe, Forma, unlimited telemedicine and teletherapy at no cost, Thankful giving, and equity opportunities.

• Parental Leave: Birthing parents receive 16 weeks of leave at 100% pay (partners receive 12 weeks) following the birth or adoption of a child.

• Learning and Development: Access to on-demand learning, a mentorship program, and resources for leadership and management development.