Client Network Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the partnership management of one or multiple client accounts.

• Responsible for the growth and effectiveness of a Supplier Network through proficient supplier management, performance evaluation, communication, financial analysis, and metric tracking.

• Collaborate with Account Management, Operations, and Sales to enhance network utilization and ensure customer and client satisfaction in alignment with company objectives and departmental strategies.

• Continuously develop and uphold a comprehensive supplier strategy for various service categories.

• Serve as the primary supply chain accountability point for one or more client accounts, fostering robust relationships with mobility contacts and Sirva personnel.

• Conduct end-to-end supplier management, which includes research, sourcing, selection, onboarding, ongoing analysis, price negotiations, contract management, and performance oversight.

• Generate customized supply chain reporting that aligns with the established strategic plan.

• Assist implementation and operations teams during the initial setup for dedicated accounts and future client project rollouts.

• Create client-specific best practice tools aimed at promoting global consistency in service delivery while supporting continuous improvement efforts.

• Collaborate with relevant internal resources to oversee supplier performance and address any issues or escalations.

⛳️ Requirements

• Bachelor’s Degree preferred or equivalent professional experience; a Master’s degree is an advantage.

• CRP, GMS, or CIPS certification is a plus.

• Native or fluent English proficiency, both verbal and written.

• Minimum of 2 years’ experience in supplier management, ideally within a global relocation business or a comparable industry.

• Familiarity with the relocation industry.

• Understanding of e-procurement systems.

• Excellent verbal and written communication abilities.

• Strong presentation skills in both supplier and client environments, including the capacity to lead presentations.

• Skilled in decision-making, ethical considerations, values, and the ability to influence others.

• Results-driven with the capability to manage multiple projects and activities.

• Meticulous attention to detail, highly organized, and focused on meeting deadlines.

• Process-oriented with the ability to contribute to ongoing improvement initiatives.

• Competent in swiftly analyzing, identifying, and implementing opportunities and initiatives for enhancement and revenue growth.

• Proficient in researching companies to identify the best suppliers for various projects.

• Ability to work independently as well as collaboratively within a global team; proactive in achieving results.

• Resourceful and constructive in responding to new demands, priorities, and challenges; knows when to escalate issues.

• Strong leadership qualities and relationship management skills.

• Awareness of cross-cultural and global issues.

• Promote a sense of belonging and encourage authenticity; value diversity, recognizing that these behaviors inspire positive action and drive innovation.

🏝️ Benefits

• Competitive salary and incentive plans.

• Workplace flexibility to support a balanced work/life approach.

• Comprehensive benefits package and wellness program.

• Generous company-sponsored vacation days and holiday time.

• Engaging, collaborative, and diverse corporate culture.

• Continuous opportunities for learning and career advancement.