Client Manager – Regional Accounts

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee new case management, renewal processes, and amendments.

• Identify opportunities to promote additional lines of coverage or enhancements to existing plans.

• Advocate for new product offerings and improved product features.

• Suggest plan modifications as necessary.

• Facilitate the enrollment and re-enrollment procedures, including conducting enrollment meetings or attending benefit fairs when required.

• Emphasize the benefits of partnering with The Standard in collaboration with the designated Sales Representative.

• Build and nurture meaningful, effective relationships with both internal and external stakeholders (Sales Representatives, Brokers, Producers, Employer Groups, Policyholders, and vendors).

⛳️ Requirements

• High School Diploma.

• A life and disability insurance license for all states within the designated office territory is mandatory.

• A minimum of 2 years of client management experience in group benefits insurance.

🏝️ Benefits

• A comprehensive benefits package that includes medical, dental, vision, and a 401(k) plan with matching contributions from the company.

• An annual incentive bonus program.

• Generous paid time off, which encompasses 11 holidays, 2 wellness days, and 8 hours for volunteer activities each year — PTO increases with tenure.

• A management approach that is supportive and responsive, along with opportunities for career growth and advancement.

• Paid parental leave and assistance for adoption/surrogacy.

• An employee giving program that offers double matching for your donations to eligible nonprofits and educational institutions.