Client Enablement Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Maintain the CRM and internal systems with records that are complete, accurate, and current.

• Compose and dispatch regular client communications in a professional and clear manner.

• Oversee contractor attendance and ensure that proper documentation is maintained.

• Keep client files organized and ready for audit.

• Monitor task completion and generate weekly progress reports.

• Collaborate with the Talent, Strategy & Growth, and People Operations teams to guarantee the timely execution of deliverables.

• Actively follow up internally to avoid delays and bottlenecks.

• Promptly escalate risks or issues to the relevant stakeholders.

• Ensure compliance with Standard Operating Procedures (SOPs).

• Identify areas for workflow improvement and assist in documenting process enhancements.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Operations, Communications, or a related field is preferred.

• A minimum of 2 years of experience in an administrative, operations, or client support role.

• Proficiency in using CRM systems and internal workflow tools.

• Excellent written communication skills.

• Highly detail-oriented with outstanding organizational abilities.

• Process-oriented and comfortable working within established systems.

• Proactive in follow-ups and at ease with accountability metrics.

• Capable of maintaining composure under pressure and managing multiple tasks simultaneously.

🏝️ Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.

• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.

• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.

• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.

• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.