Client Advocate Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Share accountability alongside Account Managers for surpassing sales objectives

• Identify key Strategic Accounts and prospective Top Accounts

• Expand the business by discovering new opportunities and engaging in co-selling

• Provide remote assistance to Account Managers with customer opportunities and follow-ups

• Conduct comprehensive research on prospective accounts

• Grasp the key industries targeted by the team

• Oversee daily product sales activities

• Communicate with clients regarding product lead times

• Assist in scheduling meetings with clients and prospects for the Account Team

• Influence the monthly pipeline amount

• Attend networking events within the territory

• Offer customer market research insights to Account Executives

• Collaborate on account mapping with top-tier partners

• Organize networking events and promote attendance

• Create opportunities in SFDC when Account Executives are in the field

• Submit deal registrations

• Follow up on pending opportunities

• Engage in company sales campaigns and SPIFs

• Participate in joint sales meetings with designated Account Managers

• Meet with assigned Account Executives for customer sales strategies

• Attend partner and NRI sales training sessions

• Assist with post-sales order processing for products and services

• Attend strategic on-site customer meetings, account mapping sessions, and partner/customer territory events

• Perform other assigned responsibilities

⛳️ Requirements

• Bachelor’s degree or equivalent experience

• 3–5 years of technical experience

• Demonstrated success in prospecting and selling

• Experience in both hunting and farming accounts

• Previous experience in selling services and solutions

• Experience engaging with C-Suite and/or Director-level personnel

• Strong negotiation capabilities

• Excellent interpersonal and communication skills

• Familiarity with the organization’s industry, products, or services

• Proven experience in managing teams or leading cross-functional client initiatives

🏝️ Benefits

• Health, Vision, and Dental Insurance

• Life Insurance

• Health/Dependent Care Flexible Spending

• 401(k) Plan

• Short-Term and Long-Term Disability Coverage

• Generous Vacation and Flex Time Off Programs

• Company Paid Holidays

• Training and Development Opportunities

• Collaborative, results-oriented work environment

• Opportunities to work with large, sophisticated, and progressive clients throughout North America

• Commission eligibility based on Gross Profit generated from sales