Client Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of and enhance a portfolio of current clients as the main point of contact.

• Achieve and surpass revenue and booking objectives.

• Discover and implement upselling and cross-selling opportunities.

• Develop and sustain a robust pipeline with roughly 2.5x coverage.

• Enhance long-lasting client relationships and ensure customer satisfaction.

• Work collaboratively across functions to ensure delivery and customer success.

• Serve as a trusted advisor to clients.

• Spot internal growth and process enhancement opportunities.

• Foster and expand relationships within the current customer base.

• Identify ways to provide additional value to clients.

• Assist clients in realizing the benefits of TrueCommerce’s EDI Managed Services, ERP integrations, and supply chain solutions.

⛳️ Requirements

• A minimum of 3 years of experience in sales or account management.

• Demonstrated ability to achieve and exceed revenue goals.

• Strong skills in pipeline generation and account development.

• Excellent management of stakeholder relationships.

• Solid commercial insight and effective communication skills.

• Capability to work remotely across the EMEA region.

• Willingness to travel around 20% of the time.

• Experience with SaaS, EDI, ERP, or supply chain solutions is highly desirable.

• Familiarity with order-to-cash or P2P processes is a plus.

• Proficiency in Danish and/or German would be a considerable advantage.

🏝️ Benefits

• A role with significant impact and visibility.

• Opportunity to collaborate with global brands.

• A cooperative and international work culture.

• Strong opportunities for professional growth.

• Comprehensive support and training.

• Chance to learn from experienced teams and leverage global capabilities.