Claims Representative, Auto – Property Damage

This is a fully remote position, open to applicants in California, +7 more locations.

📋 Description

• Evaluate and handle low to mid-level auto and transportation claims.

• Manage claims related to auto property damage and minor injury incidents.

• Assess damages, process payments, and ensure that claim files are accurately documented and coded in accordance with the policy.

• Create and uphold action plans to comply with state-mandated contract deadlines and facilitate timely and suitable resolutions for claims.

• Identify and pursue opportunities for subrogation.

• Secure and manage salvage disposal.

• Communicate claim actions and processing updates with insured parties, clients, and agents or brokers as necessary.

• Maintain professional relationships with clients.

• Conduct coverage, liability, and damage analysis on all assigned claims.

• Support the organization's quality assurance programs.

• Carry out additional duties as required.

⛳️ Requirements

• Bachelor's degree from an accredited institution is preferred.

• Obtain and retain the necessary state adjusting licenses for the role.

• Familiarity with personal and commercial lines policies and their endorsements.

• Ability to review and evaluate Property Damage estimates, total loss assessments, and associated expenses to effectively negotiate first and third-party claims.

• Knowledge of total loss processing, as well as state salvage documentation and title requirements, is preferred.

• Exceptional oral and written communication skills, including the ability to deliver presentations.

• Proficient in PC usage, particularly Microsoft Office applications.

• Strong analytical and interpretive abilities.

• Excellent organizational skills.

• Good interpersonal skills.

• Capability to work collaboratively in a team setting.

• Ability to meet or surpass service expectations.

• Ability to fulfill physical, auditory/visual, and mental work environment criteria.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401k plan with matching contributions.

• Paid time off (PTO).

• Disability insurance.

• Life insurance.

• Employee assistance programs.

• Flexible spending or health savings accounts.

• Additional voluntary benefits available.

• Reasonable accommodations provided when applicable and appropriate.