Claims Handler – Marine Insurance, Boat & Yacht

This is a fully remote position, open to applicants in Germany.

📋 Description

• Evaluate and process claims within the marine insurance industry

• Confirm eligibility for coverage and claims benefits

• Initiate necessary actions for claims resolution

• Liaise with clients, surveyors, and other relevant stakeholders to clarify claims

• Record and manage claims documentation in internal systems

• Create solutions to enhance and digitalize the claims handling processes

⛳️ Requirements

• Completed training in insurance or an equivalent qualification (e.g., claims surveyor)

• Several years of experience in claims handling, preferably in the marine insurance field

• Strong focus on customer service and exceptional communication abilities

• Excellent analytical skills with a detail-oriented and conscientious work ethic

• Proficiency in standard MS Office software

• Application materials: recent photograph, cover letter, and résumé

🏝️ Benefits

• International, relaxed, and family-oriented workplace

• Regular team-building events

• New, modern office equipped with excellent IT infrastructure and cutting-edge communication technology

• Flexible working hours, including flexible workdays

• Opportunities for remote work

• 30 days of annual leave

• Option to utilize an additional ten days for remote work in Germany or another EU country

• Employer-sponsored savings programs

• Company pension plan

• Personalized onboarding and buddy system

• Option for a sabbatical of up to three months