Claims Assistant

This is a fully remote position, open to applicants in Florida.

📋 Description

• Assist claims personnel and carry out various office responsibilities based on the client program.

• Establish and input new claims into the claims management system.

• Document and review notes and diaries within the claims management system as directed.

• Manage payment processing.

• Handle mail processing and oversee filing, faxing, and photocopying tasks.

• Evaluate, prepare, create, and/or dispatch letters, reports, and forms.

• Make and receive telephone calls.

• Schedule medical appointments.

• Deliver customer service as needed.

• Complete designated tasks and projects, including the preparation and distribution of computer-generated reports.

⛳️ Requirements

• High School Diploma or GED is mandatory.

• A minimum of six (6) months of clerical or customer service experience, or an equivalent combination of education and experience is required.

• Strong ability for clear and conceptual thinking.

• Exceptional judgment, troubleshooting, problem-solving, analytical skills, and discretion.

• Capability to manage work-related stress effectively.

• Proficiency in handling multiple priorities at the same time.

• Ability to adhere to deadlines.

• Competence in computer keyboarding.

• Abilities in hearing, vision, and communication.

🏝️ Benefits

• Flexible work schedule.

• Referral incentive program.

• Opportunities for career development and promotions.

• Medical, dental, and vision benefits effective from day one.

• 401K available from day one.

• Reasonable accommodations considered where applicable and appropriate.