Chronic Care Management Coach

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide chronic care management services under the guidance of the nurse practitioner for patients involved in Phase 3 Pulmonary Rehabilitation.

• Motivate patients to achieve their health objectives while ensuring their safety.

• Assess the medical suitability for exercise-based programs.

• Address patients’ urgent medical requirements.

• Uphold a high standard of care that aligns with clinical protocols.

• Safeguard the privacy and accuracy of patient information in accordance with HIPAA regulations.

• Maintain timely and accurate medical documentation, ensuring it is well-organized and confidential.

• Conduct video consultations biweekly and communicate with patients via phone, text, and email.

• Guide patients in their health pursuits, focusing on accountability, motivation, and support.

• Monitor vital signs throughout sessions and manage live emergencies as necessary.

• Coordinate patient care by scheduling appointments and assisting with medication clarifications or adjustments from healthcare providers.

• Deliver personalized education on diseases, therapies, medications, and available patient resources.

• Provide general administrative assistance and support other tasks to ensure efficient medical-office operations.

• Collaborate directly with Carda’s founders and clinical team to enhance and innovate the digital care delivery model.

⛳️ Requirements

• Bachelor’s degree in Clinical Exercise Physiology or Exercise Science.

• At least two years of experience in a medical office environment, ideally in cardiac and pulmonary rehabilitation.

• Familiarity with medical records systems and software applications.

• Exceptional attention to detail and accuracy in data entry and record management.

• Understanding of medical terminology and proficiency in medical record documentation.

• Strong organizational, problem-solving, and communication abilities.

• Knowledge of HIPAA regulations and a strong commitment to patient privacy and confidentiality.

• Experience in providing patient care within a clinical setting.

• Ability to remain composed in emergency situations.

• Experience with live video telehealth consultations.

• Comprehensive knowledge of common disease processes such as COPD, CAD, and T2DM.

• Familiarity with the therapies and medications associated with these conditions.

• Comfortable using various technology platforms and adaptable to rapid changes in a clinical environment.

🏝️ Benefits

• Remote work options.

• Opportunities for professional development and certification (including ACSM Clinical Exercise Physiologist Certification, AACVPR CCRP certification, RHIT, or similar credentials considered beneficial).