Chinese Speaking Clinical Care Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Operate autonomously while managing a monthly roster of patients.

• Enhance HealthXL's CCM/RPM platform to ensure services are delivered consistently and in compliance with regulations.

• Make several attempts each month to contact every patient and create/update their personalized Care Plan.

• Ensure computer access is HIPAA compliant.

• Adhere to iCare standard workflows and questionnaires to maximize patient engagement and documentation.

• Conduct monthly telephone interactions with patients to assess their health status and promote adherence to medication/treatment plans.

• Facilitate the communication of essential information to the practice on behalf of patients.

⛳️ Requirements

• Reside in the United States.

• Fluent in both Chinese and English.

• Possess credentials (Certified/Registered Medical Assistant, LPN/LVN, RN/BSN).

• Experience with Chronic Care Management and/or Remote Patient Monitoring is advantageous.

• Comfortable with setting up, accessing, and troubleshooting provided equipment and technology issues.

• Dedicated to upholding HealthXL's values of integrity and excellence.

• At least 1 year of experience in a clinical or patient-focused environment.

• Strong critical thinking abilities.

• Organized with meticulous documentation skills.

• Self-motivated with the capacity to prioritize tasks and manage time effectively.

🏝️ Benefits

• Flexible work schedules.

• Competitive salary.

• Comprehensive benefits for full-time team members.

• Paid training.