Chief Operating Officer – Regional & Agribusiness

This is a fully remote position, open to applicants in Australia.

📋 Description

• Act as the operational hub and trusted advisor for the leadership in Regional & Agribusiness Banking.

• Take ownership of operational excellence in areas such as change management, operations, financial insights and reporting, as well as the development and support of strategic initiatives.

• Play a key role in the Regional & Agribusiness Banking Leadership Team, providing guidance on execution matters.

• Manage the implementation of extensive change programs, focusing on strategies that impact both people and customers, along with communications, training, and stakeholder engagement.

• Represent Regional & Agribusiness Banking in Business Banking working groups, ensuring that regional nuances are considered in initiatives.

• Mentor and influence Senior Executives to drive change within their respective teams.

• Oversee BU/SU and Domain change portfolios to enhance sequencing, alignment, and stakeholder engagement.

• Lead a cross-functional team that is remotely located to plan, manage, and sustain change while building capabilities.

• Report on the effectiveness of change management through metrics and data, driving continuous improvement.

• Promote support for NPS enhancement, business growth, new-to-bank acquisition, capability uplift, and stronger customer relationships while adhering to risk obligations.

• Provide strategic and execution-oriented advice to the Regional & Agribusiness Banking Leadership Team.

• Advocate for a motivated, capable, and risk-aware workforce through strategies for attraction, retention, and engagement.

• Utilize digitization and AI to enhance productivity and quality.

• Aid in the development and execution of policy, process, and product solutions for regional commercial and agribusiness clients.

⛳️ Requirements

• Exceptional skills in stakeholder management and engagement with senior stakeholders.

• Profound understanding of regional Australia and the complexities of operating in remote and dispersed markets.

• Proven track record in managing and sustaining comprehensive, large-scale change programs.

• Capability to coach senior executives in leading change effectively.

• Experience in enhancing team and discipline maturity through subject matter expertise.

• Ability to nurture a culture centered around sharing, learning, and problem-solving.

• Excellent communication and influencing capabilities.

• Proficiency in navigating ambiguity and functioning in a complex, non-binary environment.

• A highly consultative, collaborative, and people-oriented leadership approach.

• Comfort in engaging with a cohort of senior leaders.

• Business Banking knowledge, including strategy, systems, processes, and policies, is advantageous but not mandatory.

• Embodies the CBA values and exemplifies the CommBank way through Care, Courage, and Commitment.

• Prepared to operate at the necessary level from day one; this role is not intended as a developmental opportunity.

🏝️ Benefits

• Flexible location options within Australia.

• Flexible working arrangements supported by a remotely located team.

• Opportunities for career visibility and capability development through strategic, high-impact work.

• Chance to expand skills across strategy and execution.

• Support for internal career advancement and pathways for senior succession.