Chief of Staff – Pharmacy Services

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Act as a reliable advisor and strategic partner to the Managing Director of Pharmacy Services.

• Assist in the implementation of strategic priorities and annual business goals for Pharmacy Services.

• Convert business objectives into actionable strategies and measurable results.

• Track key initiatives, providing insight into risks, dependencies, and opportunities.

• Aid in business reviews, leadership meetings, and strategic planning efforts.

• Organize operating rhythms for the Pharmacy Services leadership team.

• Ensure follow-up and accountability on critical decisions and action items.

• Create executive presentations, updates, and meeting documents.

• Lead and coordinate significant cross-functional initiatives.

• Collaborate with Operations, Clinical Services, Revenue Cycle Management, Client Success, Product, Finance, Human Resources, and Health System Services teams.

• Foster collaboration and resolve issues among stakeholder groups.

• Assist in organizational communications, leadership messaging, employee engagement, and change management efforts.

• Uphold governance processes and reporting systems.

• Develop dashboards, status reports, and executive summaries.

• Identify opportunities to enhance processes and boost organizational efficiency.

• Lead strategic projects and analyses for the Managing Director and Pharmacy Services leadership team.

• Conduct research, gather insights, and formulate recommendations.

• Support initiatives related to business transformation, integration, and organizational efficiency.

⛳️ Requirements

• High School Diploma or GED.

• Over 5 years of experience in healthcare, pharmacy services, consulting, business operations, project management, strategy, or related areas.

• Proven success in managing complex cross-functional projects.

• Excellent written and verbal communication skills, including the ability to deliver executive-level presentations.

• Experience in matrixed organizations and influencing stakeholders without direct authority.

• Strong organizational, analytical, and problem-solving abilities.

• Capability to manage multiple competing priorities while maintaining a keen attention to detail.

• Cable broadband or fiber optic internet service with a minimum speed of 10Mbps download/5Mbps upload for occasional or permanent remote work.

• Bachelor’s degree or equivalent experience is preferred.

• Experience in pharmacy services, specialty pharmacy, healthcare operations, or health system services is preferred.

• Experience supporting senior leaders or executive teams is preferred.

• Familiarity with healthcare operations, reimbursement, revenue cycle, or clinical service environments is preferred.

• Experience in organizational change management or business transformation initiatives is preferred.

🏝️ Benefits

• Remote work arrangement available.

• Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload required for remote work.

• Equal employment opportunity consideration.

• Reasonable accommodations provided for the online application process.

• Tobacco-free policy and eligibility for smoking cessation programs where applicable.