Chief of Staff – Pharmacy Services

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Assist in the development and implementation of strategic priorities and annual business objectives for Pharmacy Services.

• Convert business goals into actionable strategies and quantifiable results.

• Track key initiatives while offering insights into risks, dependencies, and opportunities.

• Facilitate business reviews, leadership meetings, and strategic planning efforts.

• Organize operating rhythms for the leadership team of Pharmacy Services.

• Ensure accountability and follow-up for decisions and action items.

• Prepare presentations, updates, and materials for executive meetings.

• Lead and manage high-priority cross-functional projects.

• Collaborate with teams across Operations, Clinical Services, Revenue Cycle Management, Client Success, Product, Finance, Human Resources, and Health System Services.

• Promote collaboration and resolve issues among stakeholder groups.

• Assist with organizational communications, leadership messaging, and change management efforts.

• Uphold governance processes and reporting systems.

• Create dashboards, status reports, and executive summaries.

• Identify opportunities for process improvement and organizational effectiveness.

• Spearhead strategic projects and analyses for the Managing Director and Pharmacy Services leadership team.

• Conduct research, collect insights, and formulate recommendations.

• Support initiatives focused on business transformation, integration, and organizational effectiveness.

⛳️ Requirements

• High School Diploma or GED.

• Over 5 years of experience in healthcare, pharmacy services, consulting, business operations, project management, strategy, or related areas.

• Proven ability to manage complex cross-functional initiatives successfully.

• Excellent written and verbal communication skills, including proficiency in executive-level presentations.

• Experience in matrixed organizations and the ability to influence stakeholders without direct authority.

• Strong organizational, analytical, and problem-solving abilities.

• Capability to juggle multiple competing priorities while maintaining meticulous attention to detail.

• Preferred: Bachelor's degree or equivalent experience.

• Preferred: Background in pharmacy services, specialty pharmacy, healthcare operations, or health system services.

• Preferred: Experience in supporting senior leaders or executive teams.

• Preferred: Familiarity with healthcare operations, reimbursement, revenue cycle, or clinical service settings.

• Preferred: Background in organizational change management or business transformation projects.

• A home internet connection must be obtained through a cable broadband or fiber optic internet service provider, with speeds of at least 10Mbps download/5Mbps upload if working remotely.

🏝️ Benefits

• Remote work option available (occasionally or permanently), contingent upon having cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload.

• Tobacco-free workplace policy.

• Support for reasonable accommodations during the online application process.