Chief of Staff, Care Transformation, Customer Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Operate the CT operating system.

• Provide CT leadership with real-time insights.

• Take ownership of OKRs and improvement initiatives.

• Serve as a liaison between CT and Marketing.

• Predict needs before they escalate to urgency.

• Manage significant events.

⛳️ Requirements

• 5–8 years of experience in roles that demand both operational discipline and content or enablement judgment — including strategy & operations at a rapidly growing B2B company, customer success operations, RevOps, or enablement leadership within healthcare technology.

• Experience building something from the ground up — whether it's a team function, an information system, or an operating rhythm.

• Knowledgeable about health system sales cycles and the intricacies of enterprise post-sale relationships.

• Excellent written communication skills.

• Operationally proficient in the most fundamental sense.

• Propel work forward through transparency and trust.

• Maintain a low ego while demonstrating high levels of follow-through.

• Excel in ambiguous situations.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance for you and your dependents.

• 401(k) plan with a company match of up to 3% of your base salary.

• A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning to ensure you can work effectively from any location.

• Parental leave to accommodate your family needs.

• Annual company-wide off-sites, team off-sites, and regular team lunches and all-hands meetings, with travel, lodging, and meals fully covered.

• Flexible time off with no annual cap, company-wide holidays, and an annual holiday shutdown from December 24–January 1 to promote genuine rest and long-term sustainability.