Chief of Staff

This is a fully remote position, open to applicants in California, +8 more states.

📋 Description

• Take ownership of zero-to-one and jump ball initiatives — high-priority projects that currently lack a designated internal leader.

• Lead these projects from initial framing to final recommendations or seamless handoffs. This entails executing the individual contributor work yourself: crafting the memo, developing the model, and conducting the analysis.

• Manage the FinOps operating rhythm — oversee the Finance Leadership Team meetings from start to finish (including agenda setting, preparation, and accountability), design and facilitate leadership onsite sessions and All Hands meetings, and track organizational goals while identifying risks before they escalate into issues.

• Assist the CFO in cultivating external customer relationships — both through curated CFO community events and crucial one-on-one interactions with ServiceTitan's most important customers.

• Handle the logistics, preparation, and follow-up that ensure these touchpoints are consistently of high quality. Over time, build your own connections within that network.

• Be the go-to person for the CFO when urgent matters need swift action and lack a clear owner.

⛳️ Requirements

• At least 5 years of experience in management consulting, strategy & operations, or business partner-oriented FP&A, with significant time spent in an operational role where you were accountable for outcomes, not merely analysis.

• A proven history of completing the individual contributor work independently; you can reference specific deliverables you personally led from inception, including the framing, output, and final results.

• Demonstrated capability to interact directly with C-suite or VP-level executives without requiring a principal to facilitate.

• Natural collaborator; you accomplish tasks through relationships rather than authority, and people find collaborating with you effortless.

• A high standard of personal quality and a sincere ambition to advance beyond this position.

🏝️ Benefits

• Flexible work hours, recognition, and encouragement for independent work: Flexible time off alongside numerous learning and development opportunities to further your career.

• Comprehensive onboarding experience, leadership training for Titans at every level, and various programs and events.

• Outstanding contributions are acknowledged through Bonusly, peer-nominated awards, and additional recognition.

• Comprehensive health and wellness benefits: Company-sponsored medical, dental, and vision plans (with 100% employer-paid options and 90% coverage for dependents), FSA and HSA options, 401k matching, and telehealth services including memberships to One Medical.

• Support for Titans at all life stages: Parental leave and assistance, up to $20k in fertility services (including IUI and IVF), surrogacy, and adoption reimbursement, on-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning resources, and more.