Chief Executive Officer

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and implement the company's long-term strategic plan, aligning it with growth targets and market dynamics.

• Lead the enhancement of market share and operational excellence.

• Expand the franchise network by assisting existing franchisees and identifying new franchise opportunities.

• Design and execute strategies for franchisee recruitment and onboarding.

• Manage daily company operations and ensure franchisee compliance with operational best practices.

• Drive process enhancements to improve productivity, quality, and profitability.

• Collaborate with the CFO to oversee revenue growth, profitability, cost management, budgeting, financial reporting, and forecasting.

• Foster relationships with franchisees by providing training, support, and resources.

• Uphold brand integrity and supervise marketing initiatives aimed at customer acquisition, retention, and recognition.

• Ensure adherence to regulations, industry standards, legal requirements, safety protocols, ethical practices, and customer satisfaction benchmarks.

• Lead, mentor, and develop the executive team while promoting accountability, innovation, and continuous improvement.

• Act as a liaison between the Board of Directors and the executive team, offering updates on performance, initiatives, and challenges.

• Represent the company to external stakeholders, investors, and partners.

• Investigate technologies, services, and business models to foster innovation in service delivery, customer experience, and franchise operations.

⛳️ Requirements

• A Bachelor’s degree in Business, Finance, or a related discipline is required; an MBA or advanced degree is preferred.

• At least 5+ years of executive leadership experience, ideally in franchise, restoration, or service-oriented industries.

• Proven history of leading and expanding a multi-location or franchise business.

• Strong business acumen in strategic planning, financial oversight, and operational efficiency.

• Demonstrated capability to inspire and motivate teams and franchisees.

• In-depth knowledge of franchise operations, franchisee relations, support systems, and regulatory compliance.

• Exceptional communication and interpersonal abilities.

• Experience in brand management, marketing strategy, and customer satisfaction initiatives.

• Results-driven, hands-on leadership with the capacity to manage complex projects, overcome challenges, and make data-informed decisions.

• Willingness to travel as necessary to support franchisees and company operations.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Opportunities for professional development and growth.

• Flexible work environment and work-life balance initiatives.