Chief DevOps Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide technical and operational guidance for production software systems operating 24/7/365.

• Ensure system availability, reliability, performance, and security.

• Lead and manage a DevOps/operations team tasked with production support, deployment, monitoring, incident response, troubleshooting, and system maintenance.

• Direct incident management processes, including identification, triage, escalation, resolution, communication, and post-incident analysis.

• Oversee the operation and management of a trouble-ticket system.

• Develop and maintain procedures for incident response, escalation processes, runbooks, standard operating procedures, and operational documentation.

• Spearhead the implementation and ongoing enhancement of CI/CD pipelines.

• Drive daily and/or weekly release cycles, ensuring adherence to testing, security, quality, and operational controls.

• Implement and optimize automated processes for building, testing, security scanning, deployment, and validation.

• Utilize modern DevOps and DevSecOps practices, including source control, continuous integration, continuous delivery/deployment, automated testing, Infrastructure as Code, monitoring, logging, and observability.

• Engage in production readiness reviews, architecture assessments, change management activities, and release planning.

• Support security, compliance, and operational requirements throughout the system’s lifecycle.

• Attend onsite client meetings when requested.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Business Management, Computer Science, Information Systems, Information Resource Management, Industrial Engineering, Operations Research, or related fields.

• Relevant technology certifications along with a minimum of 5 years of applicable experience may substitute for educational qualifications.

• A minimum of 7 years of relevant experience may replace educational requirements.

• Proven expertise in managing a 24/7 software-based system for at least 6 months.

• Experience overseeing an operations team of at least 5 members for a minimum of one year.

• Proficient in incident management for a software-based system.

• Experience supervising a team handling a trouble-ticket system.

• Demonstrated success utilizing modern DevOps methodologies and tools, including automated testing and monitoring instruments.

• Proven ability to facilitate frequent daily/weekly release cycles.

• Demonstrated experience leading a team responsible for operating and managing a trouble-ticket system.

• Must be eligible to work in the United States without sponsorship.

• Ability to obtain and maintain a Public Trust clearance.

• Preferred: hands-on experience with AWS/AWS GovCloud and/or Microsoft Azure/Azure Government.

• Preferred: familiarity with GitHub Actions, Jenkins, AWS CodePipeline, Azure DevOps, or GitLab CI/CD.

• Willingness to embody IGS core values of integrity, empathy, strong work ethic, and lifelong learning.

🏝️ Benefits

• Comprehensive medical, dental, and vision care.

• Matching 401K and profit-sharing opportunities.

• Paid time off.

• Designated training time for personal development.

• Flexible spending accounts.

• Employer-covered life insurance.

• Employer-funded short and long-term disability coverage.

• Education assistance program with potential merit increases for obtaining work-related certifications.

• Employee recognition initiatives.

• Referral programs.

• Spot bonuses.

• Additional benefits aimed at providing financial protection for employees and their families.