Channel Systems Engineering Manager

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Lead the team of GSI, MSSP, and SP Channel Solutions Consultants as the technical authority.

• Serve as the second-line manager for the Solutions Consulting team that supports Service Providers.

• Collaborate with leaders of GSI and SP Channel Business Managers to establish strong partner relationships.

• Assist partners in identifying opportunities and effectively positioning Palo Alto Networks solutions.

• Develop innovative technical solutions that secure customers’ business objectives and enhance partner investment value.

• Advocate for on-premises, cloud, and security operations services.

• Provide insights to Product Management regarding feature requests and potential product enhancements.

• Recruit and onboard new Channel Solutions Consultants.

• Train, mentor, evaluate, and engage team members.

• Define and oversee technical activation plans and individual development strategies.

• Work alongside Professional Services, Customer Success, Specialist, pre-sales, and post-sales teams.

• Offer technical leadership during partner engagements and share insights on security trends and methodologies.

• Propel Palo Alto Networks Platformization initiatives across the entire portfolio.

• Coordinate resources in collaboration with the Domain Specialist Manager.

• Serve as an escalation point for addressing issues.

• Establish trusted-advisor relationships with key partner stakeholders.

• Present as a subject-matter expert and mentor teams.

• Position Palo Alto Networks products in comparison to competitor offerings.

• Collaborate with Product Management, Technical Marketing, and R&D to address customer requirements and product features.

• Travel up to 50% within the region.

• Develop technical strategies with the Channel Business Manager to foster partner growth.

• Identify key verticals, markets, use cases, and solutions, and create regional engagement strategies.

⛳️ Requirements

• A minimum of 3 years of second-line managerial experience at the Senior Manager or Director level is required; 5 years is preferred.

• Previous experience as a pre-sales Systems Engineer Manager.

• Background as a Senior Systems Engineer or Specialist.

• Experience collaborating with resellers, distributors, or MSSPs.

• Familiarity with security product market trends, company roadmaps, technology development initiatives, and competitor offerings.

• Experience in selling, designing, implementing, or managing technologies related to Network Security, SASE, SaaS, CNAPP, and/or SOC Transformation.

• Proven experience partnering with Customer Support functions to ensure successful solution implementation and adoption.

• Excellent written and verbal communication and presentation abilities.

• A quota-driven mindset focused on being a trusted advisor to partners.

• Proficiency in English is required.

• Must be willing to travel up to 50% within the region.

• Please note that Palo Alto Networks will not sponsor applicants for work visas for this position.

🏝️ Benefits

• Restricted stock units.

• Bonus opportunities.

• Employee benefits (specific benefits are detailed via a benefits description link).

• Reasonable accommodations for qualified individuals with disabilities or special needs.