Certified Medical Assistant – Primary Care Coordinator

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Act as the main liaison for patients, families, facility partners, and providers within your designated patient panel.

• Assess and prioritize urgent care requests, STAT tasks, and critical clinical communications in real-time.

• Ensure precise and compliant patient documentation is maintained within our EMR system.

• Actively manage appointment scheduling, follow-up care, and interdisciplinary communication.

• Oversee the onboarding process for new patients, guaranteeing each patient is contacted and scheduled within 24 hours of enrollment.

• Join after-hours on-call rotations to ensure continuity of care.

• Participate in quality improvement initiatives and projects aimed at enhancing operational efficiency.

⛳️ Requirements

• At least 2 years of direct patient care experience in a clinical environment (such as Medical Assistant, LVN/LPN, CNA, Phlebotomist, Patient Care Technician, or a comparable role).

• Background in healthcare coordination, patient services, or clinical operations.

• Experience with geriatric, Medicare Advantage, or value-based care is highly preferred.

• Strong skills in triage and prioritization in high-volume, real-time settings.

• Proficiency in EMR/EHR systems and healthcare technology platforms.

• Outstanding communication abilities with a diverse range of stakeholders (patients, families, physicians, facility leadership).

• Self-motivated and responsible, capable of working independently in a remote environment.

• Availability for on-call shifts: approximately 5 overnight and/or weekend shifts per rotation.

• Remote work requirements include reliable high-speed internet and a dedicated, HIPAA-compliant workspace.

• Must adhere to regulatory compliance, maintaining good standing with OIG, CMS, and Federal Health Care Programs (no exclusions or debarments).

🏝️ Benefits

• Comprehensive medical, vision, and dental insurance for you and your dependents.

• Flexible spending accounts for health and dependent care expenses.

• 401(k) retirement plan to help secure your financial future.

• Paid Time Off (PTO) and Sick Leave.

• 6 weeks of paid parental leave for growing families.

• Monthly wellness allowance to support your physical and mental health.

• Monthly cell phone stipend.