Certified Medical Assistant – Primary Care Coordinator

This is a fully remote position, open to applicants in Arizona, +2 more states.

📋 Description

• Act as the main point of contact for patients, families, facility partners, and providers within your designated patient panel.

• Assess and prioritize urgent care requests, STAT tasks, and time-sensitive clinical communications in real time.

• Ensure accurate and compliant patient documentation within our EMR system.

• Proactively oversee appointment scheduling, follow-up care, and interdisciplinary communication.

• Facilitate new patient onboarding, guaranteeing that each patient is contacted and scheduled within 24 hours of enrollment.

• Participate in after-hours on-call rotation to maintain continuity of care.

• Engage in quality improvement initiatives and operational efficiency projects.

⛳️ Requirements

• A minimum of 2 years of direct patient care experience in a clinical environment (such as Medical Assistant, LVN/LPN, CNA, Phlebotomist, Patient Care Technician, or similar roles).

• A Bachelor's degree is strongly preferred.

• Experience in healthcare coordination, patient services, or clinical operations.

• Strong triage and prioritization abilities in high-volume, real-time scenarios.

• Proficient in EMR/EHR systems and healthcare technology platforms.

• Excellent communication skills with diverse stakeholders, including patients, families, physicians, and facility leadership.

• Self-motivated and accountable; capable of working independently in a fully remote environment.

• Must have reliable high-speed internet and a dedicated, private, HIPAA-compliant home workspace.

• Must maintain good standing with OIG, CMS, and Federal Health Care Programs — no exclusions or debarments.

🏝️ Benefits

• Comprehensive medical, vision, and dental insurance for you and your dependents.

• Flexible spending accounts for health and dependent care expenses.

• 401(k) retirement plan to help secure your financial future.

• Paid time off (PTO) and Sick Leave.

• 6 weeks of paid parental leave for expanding families.

• Monthly wellness allowance to promote your physical and mental health.

• Monthly cell phone stipend.