Category Merchant Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist the Merchant team with administrative duties related to suppliers and product information.

• Aid Merchants in sourcing and pricing RFP Market Basket items utilizing Excel spreadsheets and provided product specifications.

• Supply follow-up details regarding product pricing, images, and access information.

• Organize and oversee supplier webinars throughout the year.

• Send invitations to the Merchant team.

• Upload supplier webinar information to SharePoint.

• Find products for suppliers' discontinued items and additional Merchant requirements.

• Gather product information for PowerPoint presentation decks.

• Take ownership or collaborate with shared services teams on tasks and ensure completion.

• Assist clients in delivering product and service information and addressing product and service issues.

• Handle inquiries, resolve problems, understand customer objectives, and maintain comprehensive product knowledge.

⛳️ Requirements

• High School Diploma or GED is required.

• College education is preferred in English, marketing, communications, or a related field.

• 1-2 years of experience in a related position.

• Advanced proficiency in English.

• Exceptional verbal and written communication abilities; detail-oriented.

• Capability to work overnight/graveyard shifts in Philippine time or during US operating hours.

• Proficient in Microsoft software applications such as Outlook, Word, Teams, and Excel.

• Skilled in Adobe Illustrator & Photoshop.

• Knowledge of basic HTML and ShopStar is advantageous.

• Experience with Jira, SharePoint, and Teams is preferred.

• Familiarity with Adobe Creative Suite, particularly Illustrator and Photoshop.

• ShopStar experience is a plus.

• Excellent writing skills, including the ability to write in established styles and follow directions from others.

• Strong time-management and organizational abilities.

• Capable of working quickly and independently in a deadline-driven environment with minimal supervision.

• Able to provide, receive, and respond positively to constructive feedback on work.

• Ability to collaborate effectively in a team environment with a diverse range of individuals.

🏝️ Benefits

• Industry-leading salary packages.

• Permanent work-from-home arrangement.

• Company equipment provided.

• Government mandated benefits employer share.

• Internet stipends upon regularization.

• HMO coverage upon regularization (with an option to enroll as early as Day 1).

• PTO credits and service incentive leaves.

• Major spring and winter company live events.

• Monthly employee appreciation virtual events.

• Company-sponsored career skills training courses.

• A corporate culture dedicated to your personal and professional development.