Cash Posting Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Receive, process, and reconcile payments from various sources, such as electronic funds transfers (EFTs), paper checks, and credit card transactions.

• Accurately post payments and adjustments to patient accounts in compliance with payer rules, internal procedures, and client-specific requirements.

• Conduct daily balancing of assigned client accounts, ensuring that all payments, deposits, and batch totals correspond with financial documents and internal records.

• Reconcile transactions against bank statements and associated documentation to guarantee accuracy, identify discrepancies, and promptly resolve issues.

• Investigate and address posting variances, missing payment details, misapplied funds, and other exceptions to facilitate precise account maintenance.

• Maintain timely and detailed documentation of all posting activities, reconciliations, and variances in accordance with departmental standards.

• Collaborate with team members, supervisors, and cross-functional departments, including Billing, Payment Posting, and Client Support, to address complex posting issues.

• Assist with special projects such as bulk reconciliations, process enhancements, or new client onboarding as directed by the Cash Posting Manager.

• Additional job responsibilities as assigned.

⛳️ Requirements

• Education: High School Diploma or equivalent.

• Prior experience in processing payments, reconciling accounts, or working in cash posting or revenue cycle roles is preferred.

• Strong multitasking skills with the ability to manage high-volume, deadline-driven tasks.

• Proven capability to work collaboratively with internal teams and external partners.

• Professional, courteous, and positive attitude when engaging with clients, colleagues, and other departments.

• Ability to maintain composure and accuracy under pressure or during busy periods.

• High level of computer literacy, including comfort with navigating multiple systems and utilizing dual monitors.

• Strong follow-through and commitment to the accurate and timely completion of tasks.

• Solid mathematical skills and financial accuracy; ability to identify and rectify numerical discrepancies.

• Reliable, punctual, and accountable, with a readiness to ask questions and seek clarification when necessary.

• Quick learner with keen attention to detail and a tendency to maintain organized, clean records.

• Ability to independently manage all facets of the job role, including meeting required goals and adhering to business practices in a remote setting.

🏝️ Benefits

• 401(k) Plan