Cash Posting Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Analyze daily remittance batches and apply all payments, adjustments, and discounts; Identify payors that deviate from contract terms, negotiation agreements, or fee schedules; Investigate and address issues highlighted through reports, emails, and assigned callbacks from various departments when necessary.

• Investigate, document, and resolve all incoming non-payment EOBs/ERAs, unapplied/unallocated receipts, missing payments, missing EOBs/ERAs, and related correspondence.

• Examine and record the daily total deposit in the Cash Posting Spreadsheet against billing system reports to ensure accuracy; Support the reconciliation process for closing the financial period when necessary.

• Stay updated on contracts, fee schedules, policies, and procedures pertinent to the billing process.

• Communicate all payor issues or trends, lockbox, and/or ACH concerns to the Lead/Supervisor.

• Other responsibilities as assigned.

⛳️ Requirements

• High school diploma or general education degree (GED); along with one to two years of related experience and/or training; or an equivalent combination of education and experience.

• 1-2 years of experience in the healthcare industry or accounts receivable sector.

• Experience in Billing and Collections is preferred.

• Proficient in ten key operations.

• Strong customer service and telephone communication skills.

• Exceptional organizational abilities, attention to detail, capability to prioritize, multitask, and meet deadlines.

• Strong interpersonal skills with a high degree of collaboration across all levels to facilitate problem resolution.

• Intermediate proficiency in Microsoft Office, including Word, Excel, and Outlook.

🏝️ Benefits

• For more information on our industry-leading benefits, please visit our benefits page here.