Cash Application Specialist – Home Health/Hospice

This is a fully remote position, open to applicants in United States.

📋 Description

• Accountable for collecting, posting, and reconciling all payments received by Lifecare Home Health and its associated companies.

• Involves daily posting of deposits and weekly and monthly reconciliations across all Lifecare HH accounting systems, lock boxes, and bank accounts of acquired agencies.

• Oversee the clearinghouse for incoming payments.

• Download 835s from the clearinghouse and/or other payer websites to post to Medicare/Commercial accounts.

• Retrieve and post remittances from relevant payer websites when the remittance is not available from the clearinghouse.

• Manually enter remittances if an 835 is not available or does not apply to a specific payer.

• Inform the Supervisor about trends or issues regarding the importing or non-receipt of remittances from the clearinghouse or online payment portals.

• Examine remittances for relevant adjustments and transfer the balance to MSP or patient responsibility when suitable.

• May receive credit card information through mail or phone and process payments on the portal.

• Post credit card payments to the pertinent practice management system and reconcile payments monthly with accounting.

• Identify underpayments or overpayments, coordinate follow-up with the Collector, and notify the respective billing supervisor.

• Address inquiries related to payment applications and collaborate closely with colleagues to resolve any account discrepancies.

• Investigate and rectify keying errors as necessary.

• Daily retrieve all incoming batches of live checks processed for deposit through lockboxes and ensure each deposit has been posted and reconciled to the appropriate practice management system.

• Ensure that balance checks are posted to batch totals.

• Post write-offs once approved by management prior to month-end.

• Post refund checks issued by accounting related to overpayment recoveries or credit balances reflected on Kinnser accounts.

• Monitor and record refund requests received monthly by agency location.

• Provide a month-end bank file containing summarized payment totals inclusive of all deposits processed within the closing month, allocated by associated agency location.

• Account for total write-offs, refund requests, underpayments, overpayments, and credit balances, then submit each category using the provided template monthly.

• Collaborate closely with accountants to resolve month-end variances and reconcile items.

⛳️ Requirements

• Minimum of one year of payment posting experience with the ability to read and interpret remittance advice (EOBs) and medical billing experience.

• Preferred: Two years of experience with Medicare Billing, Private Duty Billing, and/or Commercial Insurance billing functions.

• Experience with Kinnser, Zirmed, AbilityEASE, Change Healthcare, AlayaCare, and Availity is preferred.

• Familiarity with utilizing online claims and payment portals, typically at the payer level.

• High school diploma or equivalent is required.

• Must possess the ability to read, write, and comprehend English.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Supportive work environment with a dedicated team.