Caseworker – Outpatient

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Collaborate with the team to help coordinate care addressing mental health, behavioral, and social needs.

• Facilitate effective communication between patients, families, healthcare professionals, community and state agencies, as well as interdisciplinary team members.

• Assist in the implementation of care plans and the coordination of behavioral health and social services.

• Provide evaluation and treatment support for psychiatric patients, which includes psychological assessments, crisis intervention, case management, patient advocacy, care coordination, and community outreach.

• Contribute to treatment decisions and present treatment plans for approval.

• Obtain and document patient information accurately in the medical record.

• Involve patients, families, and other stakeholders in care delivery and treatment recommendations.

• Collaborate with patients to establish treatment goals.

• Ensure safe and timely patient transfers.

• Serve as an informational resource for division members, patients, and referral sources.

• Assist in maintaining provider schedules.

• Organize appointments and coordinate follow-up treatments.

• Help with insurance verification and authorization processes.

• Support interdisciplinary care throughout the acute episode and into post-discharge.

• Act as a liaison between the hospital and community agencies or facilities for the exchange of clinical and referral information.

• Identify high-risk patients considering psychosocial and financial factors.

• Assess psychological needs and provide information, support, counseling, care management, and referrals.

• Resolve psychosocial issues related to patient care.

• Develop and execute complex patient transition and discharge plans.

⛳️ Requirements

• Bachelor's Degree in Social Sciences (Required).

• Experience: Not specified.

• Skills: Knowledge of Patients Rights, and teamwork capability.

• Must adhere to all organization policies and procedures.

• Does not qualify for J-1 waiver.

• Work is generally performed in a clinical setting.

🏝️ Benefits

• Comprehensive benefits package (health, dental, and vision) starting on the first day.

• Three medical plan options, including an expanded network for out-of-area employees and their dependents.

• Pre-tax healthcare and dependent care flexible spending accounts (FSA).

• Health savings account (HSA) with employer contributions.

• Company-paid life insurance.

• Coverage for short-term disability.

• Coverage for long-term disability.

• 401(k) plan with automatic contributions from Geisinger.

• Generous paid time off (PTO) policy.

• Tuition reimbursement of up to $5,000 per calendar year.

• MyHealth Rewards wellness program with financial incentives.

• Assistance for adoption and fertility.

• Paid parental leave.

• Paid military leave.

• Complimentary Care.com membership with discounted backup care services.

• Employee Assistance Program (EAP), offering referrals for childcare, eldercare, and pet care.

• Free legal guidance services.

• Access to mental health visits.

• Support for work-life balance and digital self-help resources.

• Optional insurance for accidents, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal matters.

• Healthcare benefits available for both full-time and part-time positions from day one, including vision, dental, and domestic partner benefits.