Case Manager II

This is a fully remote position, open to applicants in Florida.

📋 Description

• Manages a designated caseload (subject to fluctuation) of post-release services (Levels I & II) exclusively.

• May assist in the preparation of comprehensive home study reports to evaluate risk, safety, and suitable placement of children.

• Adheres to US and ORR policies, procedures, and mandated timelines.

• Collaborates with care providers to verify and assess if additional information is necessary for determining successful sponsorship.

• Evaluates the potential sponsor’s capability to offer appropriate care and a secure living environment for the child.

• Assesses, identifies, verifies, and provides recommendations regarding areas where extra support, resources, or information may be required to fulfill a child’s needs and ensure a safe environment.

• Maintains telephone communication and conducts virtual and in-person home visits with children and sponsors.

• Employs trauma-informed approaches and brief therapeutic techniques to engage with children and their sponsors.

• Continues ongoing case management services through assessments, planning, evaluation, facilitation, and psychoeducation for children and their sponsors.

• Maintains proper documentation, secures confidential records, and safeguards personally identifiable information in accordance with program regulations.

• Identifies and reports concerns related to children and sponsors, significant life events, and major incidents to the program and ORR.

• Serves as a mandated reporter and informs child protective services of any instances of abuse or neglect.

• Engages in training, attends meetings, and upholds quality improvement initiatives as recommended.

⛳️ Requirements

• A Bachelor of Social Work (BSW) or an equivalent degree in education, psychology, sociology, or another behavioral science or social service field.

• Must possess a minimum of 1 year of experience in case management.

• Proficient in writing professional and comprehensive assessment reports.

• Experience working with immigrant populations.

• Background in providing trauma-informed clinical interventions for youth.

• Familiarity with family preservation, kinship care, trauma-informed practices, child welfare policies and procedures, and relevant state and federal laws and regulations.

• Strong communication and interpersonal skills to effectively interact with families, caseworkers, and other stakeholders.

• Ability to manage sensitive and confidential information with discretion.

• Fluent in both English and Spanish (verbal and written).

• Proficient in Microsoft Office and data entry systems.

• A valid driver's license and availability to travel for in-person visits and to various areas or regions nationally.

🏝️ Benefits

• Remote work options for eligible positions.

• Urban Strategies provides a comprehensive benefits package that includes medical, dental, and vision coverage.

• In addition to these benefits, we offer company-paid life and disability insurance.

• 401K with matched contributions up to 4%.

• Employee Assistance Program.

• Generous vacation time, varying by program and position.

• 9 Sick Days and 11 Holidays.

• All teammates receive long and short-term disability at no cost.

• For positions requiring laptops, the company supplies one.

• For positions that necessitate a cellphone, the company provides one.