Case Manager – ADA & LOA – Temporary

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee and manage clients' leave and accommodation programs.

• Ensure adherence to relevant laws and regulations.

• Assess documentation and support case management processes.

• Make determinations regarding claims and accommodations.

• Keep thorough, accurate, and timely records of case documentation.

• Engage proactively with employees, managers, healthcare providers, and client representatives.

⛳️ Requirements

• High School Diploma or equivalent is mandatory.

• Preferred experience in Leave of Absence case management, ADA accommodations, disability case management, or similar absence management programs.

• A minimum of 1 year of customer service experience is required.

• Familiarity with the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), state leave laws, and related employment regulations is advantageous.

• Strong oral and written communication skills.

• Basic understanding of medical terminology and professional telephone etiquette.

• Capable of handling sensitive and confidential information with care.

• Exceptional organizational, analytical, and problem-solving abilities.

• Proficient in prioritizing tasks effectively and managing a substantial caseload.

• Ability to type at least 50 words per minute.

• Intermediate to advanced skills in computer applications, including case management systems and Microsoft Office.

• Must agree that this is a temporary role with an expected duration of 9 to 12 months.

🏝️ Benefits

• Health, dental, and vision coverage starting on Day One.

• Access to wellbeing programs.

• Retirement plans with contribution matching.

• Generous time off policies.

• Parental leave options.

• Opportunities for continuing education.

• Career advancement opportunities.