Case Management Analyst

This is a fully remote position, open to applicants in New York, +2 more states.

📋 Description

• Administer the annual Health Risk Survey to aid in identifying the needs for the member’s Individual Plan of Care.

• Notify the assigned care manager of any newly discovered health or safety risks, as well as service requirements.

• Execute care coordination tasks assigned by the care manager within the specified timeframe.

• Alert the assigned care manager and/or associate manager to any detected quality of care concerns.

• Diligently assist with the member’s care coordination requirements and seek solutions to meet those needs.

• Employ problem-solving abilities to locate alternative contact details for members who are not reachable by care management.

• Follow case management and quality management protocols in accordance with regulatory and accreditation standards, as well as company policies.

⛳️ Requirements

• A minimum of 2 years of experience in behavioral health, social services, or a related field pertinent to the program's focus.

• Competency in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams).

• Availability of a private, dedicated workspace to effectively meet job responsibilities.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Paid time off.

• Retirement savings plans.

• Wellness initiatives.

• A comprehensive benefits package designed to support physical, emotional, and financial health.