
Caregiver Coach
Posted Jun 29

Posted Jun 29
This is a fully remote position, open to applicants in United States.
• Provide high-quality, individualized coaching to family caregivers of individuals affected by dementia, customized to meet their specific challenges.
• Utilize Ceresti’s proprietary technology platform to oversee daily operations, monitor caregiver progress, and record caregiver interactions.
• Initiate and sustain regular outbound communication to build trust and foster strong, long-lasting relationships with assigned caregivers.
• Educate caregivers about the dementia disease process, common behavioral symptoms, safety strategies, and methods for managing stress and preventing burnout.
• Assist caregivers in navigating emotionally challenging situations, such as end-of-life discussions, transitions to facility care, or family disputes regarding care decisions.
• Support caregivers in care planning, preparing for appointments, accessing community resources, and coordinating care, ensuring effective communication with healthcare providers and navigating the healthcare system.
• Achieve or surpass performance metrics related to caregiver engagement, satisfaction, and program outcomes.
• Participate in regular team meetings, training sessions, and case reviews, sharing insights and best practices with colleagues and leadership.
• Engage in quality improvement initiatives, including pilot studies, internal feedback loops, and evaluations of caregiver experiences.
• Additional responsibilities as assigned.
• Minimum of 2 years of professional experience working with older adults or individuals living with dementia.
• Direct caregiving experience (either personal or professional) with individuals experiencing cognitive impairment.
• Proficiency in English.
• Eligibility to work in the U.S. is required.
• Capability to work independently in a fully remote environment.
• Comprehensive training and development opportunities.
• Flexible work hours and remote work options.
• Supportive team environment with resources for personal and professional growth.
Takjas
Mondosol
WBS
The Cigna Group
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