Career Navigator

This is a fully remote position, open to applicants in New Mexico.

📋 Description

• Prepares, organizes, and maintains precise and up-to-date information in various electronic databases that reflect the complete history of program participants, including a log of supportive services provided.

• Delivers case management focused on assisting SNAP E&T participants in preparing for employment that fosters self-sufficiency.

• Manages an active caseload, aiding job seekers in retaining employment based on their skills, capabilities, and interests.

• Oversees job seeker progress towards achieving their goals by crafting and updating personalized plans.

• Schedules and facilitates workshops, webinars, and other Job Readiness activities aimed at preparing SNAP E&T participants for career opportunities.

• Collaborates with the Business Services team on online learning activities related to individual employment plans and goals, while monitoring participants' progress.

• Administers Pre/Post-test assessments.

• Conducts assessments of skills, aptitudes, and abilities.

• Researches, identifies, and provides appropriate job coaching, mentorship, and support services as necessary to help SNAP E&T participants overcome obstacles.

• Ensures thorough preparation for all training activities.

• Interprets employer feedback to customize case management and job coaching as required.

• Collaborates with the Business Services team to engage with local businesses, advisory groups, and agencies to promote the growth of opportunities.

• Investigates and shares insights regarding post-secondary options and adult services, networking with relevant community agencies and organizations.

• Builds rapport with SNAP E&T participants to collectively explore career options and interests.

• Encourages SNAP E&T participants to maintain career portfolios that document their learning and skill acquisition.

• Works with SNAP E&T participants, either individually or in groups, to address employment-related challenges.

• Performs additional duties as assigned.

⛳️ Requirements

• An Associate’s degree in a related field, with a minimum of two years of relevant work experience, or a satisfactory equivalent of education and experience (Social Services, Human Resources, Communication, Business, or equivalent).

• A High School Diploma or equivalent with three years of related experience may also be considered.

• Proficient in facilitation, public speaking, and guided learning.

• Strong organizational and time management abilities.

• Capability to lead learning processes and connect with diverse populations.

• Excellent internal and external customer service skills.

• Strong communication skills and knowledge of community resources and local industries is advantageous.

• Exceptional computer skills, with experience using Microsoft Office, MS Word, Excel, and specialized databases and systems.

• Bilingual candidates are a plus.

• A current valid driver’s license (with a low-risk driver rating) and automobile liability insurance are required.

🏝️ Benefits

• Mileage and travel reimbursement available.