Care Management Nurse, NY License Required

This is a fully remote position, open to applicants in New York.

📋 Description

• Collaboratively develop and implement patient-centered care plans and objectives alongside the client/family and other healthcare providers.

• Work in tandem with team members to facilitate outreach and engage with patients.

• Collaborate closely with in-office providers and staff to deliver patient education that aids in self-management.

• Identify gaps or obstacles within treatment plans.

• Manage care for enrolled patients, which includes scheduling appointments.

• Oversee referrals as necessary.

• Coordinate community resources when required (e.g., home health, durable medical equipment, etc.).

• Provide education to members regarding disease processes.

• Motivate members to adopt healthier lifestyle choices.

• Actively manage a designated caseload of patients.

• Conduct outbound calls to evaluate members' current health status.

• Receive and respond to incoming calls from patients, gathering health data and offering medical guidance under the direction of the patient's provider.

• Document calls in accordance with established protocols.

• Connect the patient's care team with updated information as it becomes available.

• Participate in educational and in-service programs.

• Perform on-call duties for the assigned region.

• Carry out additional tasks as assigned.

⛳️ Requirements

• Must possess an unrestricted and current license to practice as LVN/LPN/RN in New York State.

• A minimum of 3 years of experience in a Care Management setting or as a Case Coordinator within homecare, inpatient, physician practice, or in-home case management environments.

• Strong understanding of chronic disease states, including chronic kidney disease, diabetes mellitus, chronic obstructive pulmonary disease, and congestive heart failure, as well as basic medical management of these conditions.

• Highly motivated and results-oriented, with strong skills in presentation, communication, organization, and time management.

• Excellent organizational and interpersonal abilities.

• Exceptional customer service skills, evidenced by positive feedback from patients and team members.

• Capability to identify problems and propose solutions.

• Demonstrates advanced proficiency in using available computer technology, including typing skills.

• Exhibits leadership, communication, interpersonal, and problem-solving skills.

• Experience with Electronic Health Records (EHR).

• Ability to sit and work at a computer for extended periods, typing at a speed of 60 words per minute.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and continued education.

• Supportive work environment with a focus on patient-centered care.