Care Coordinator – Non-Clinical

This is a fully remote position, open to applicants in Texas.

📋 Description

• Manage incoming phone calls and return calls from patients related to clinical inquiries for designated providers.

• Make phone calls and generate template-based letters concerning all lab results for patient communication.

• Review the daily schedule to ensure all pre-visit preparations are finalized.

• Contact patients identified as being at risk of a “no-show” prior to their scheduled appointment.

• Begin the process of completing forms for review and final signature by the provider.

• Support the care team in regularly completing reports for health needs assessments.

⛳️ Requirements

• High school diploma or equivalent.

• 2-4 years of healthcare experience in outpatient clinic settings.

• Experience in specialty/multispecialty clinics is highly preferred.

• Fluency in Spanish is required.

🏝️ Benefits

• Competitive medical, dental, and vision insurance.

• Healthcare and Dependent Care Flexible Spending Account (FSA); company-funded Health Savings Account (HSA).

• 401(k) plan with a 4% match, fully vested from day one.

• Employer-paid short-term and long-term disability insurance.

• Life insurance coverage equal to one times the annual salary.

• 20 days of paid time off (PTO) plus 10 company holidays and 2 floating holidays.

• Paid leave for new parents.

• Additional benefits to be outlined in the offer.