Care Coordinator I

This is a fully remote position, open to applicants in United States.

📋 Description

• Perform monthly CCM phone calls with the designated practice.

• Make 30–50 outbound calls daily.

• Fulfill necessary patient interactions to achieve CCM service objectives.

• Inform patients about chronic conditions and their respective care plans.

• Collaborate with provider offices, pharmacies, and community resources to coordinate care.

• Recognize gaps in care and social determinants affecting health.

• Develop and update individualized care plans in the EMR system.

• Precisely document all interactions with patients.

• Uphold HIPAA compliance and ensure patient confidentiality.

⛳️ Requirements

• A minimum of 1-3 years of experience as a CMA/RMA, LPN, or RN.

• Current certification or multistate license for LPN/RN.

• Excellent verbal and written communication skills in English.

• Comfortable with phone communication for most of the day.

• Familiarity with EMR/EHR systems.

• Organized, dependable, and capable of working independently in a remote environment.

• Preferred: Experience with geriatric patients.

• Preferred: Background in care coordination or case management.

• Preferred: Proficient verbal and written communication skills in Spanish.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Paid time off and recognized holidays.

• Fully remote working environment.

• A supportive team culture with growth opportunities.

• Career advancement as TimeDoc Health continues to grow.