Care Coordinator

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• The Care Coordinator plays a crucial role in assisting the care management team by collaborating effectively to support patient care plans and requirements.

• Acting as a patient advocate, the Care Coordinator will be an integral part of the care management team, working closely with care managers, healthcare providers, and community organizations to enhance outcomes for the patients they support.

• Engages with patients to recognize and tackle obstacles that affect health outcomes.

• Executes and endorses Care Management interventions based on the patient’s care plan or identified community needs.

• Appropriately, accurately, and promptly processes referrals from members of the multidisciplinary team (social work, behavioral health, community resource coordinators, pharmacy, pharmacy technician, care managers) following established workflows.

• Provides education to patients and their families within the scope of practice.

• Coordinates referrals to external agencies as directed by the interdisciplinary team in a timely manner.

• Acts as a liaison between the patient/family, community services, primary providers, specialists, and other care team members to ensure coordinated services.

• Engages in Quality Improvement initiatives aimed at enhancing the efficiency and effectiveness of patient health outcomes.

⛳️ Requirements

• High School diploma or equivalent.

• Bilingual (Spanish) is highly preferred.

• Proficient in computer use, particularly in an internet and Windows environment, including Outlook, Word, and Excel, with a typing speed of at least 45 wpm.

• Ability to communicate clearly and concisely.

• Exceptional verbal and written communication skills.

• Must adapt to changing priorities effectively.

• Requires strong organizational, problem-solving, and critical thinking abilities.

• Must be capable of interacting with individuals from diverse cultures and varying levels of authority.

• Requires the ability to maintain confidentiality.

• Must function effectively as part of a team.

• Ability to foster and develop inclusive and equitable working relationships with colleagues and community members.

• Ability to advocate for individuals of all ethnicities, genders, ages, and backgrounds.

🏝️ Benefits

• Health insurance.

• Opportunities for professional development.