Business Travel Consultant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Provide guidance and manage travel arrangements for corporate clients, including both individuals and groups.

• Perform analysis and research on travel options while proactively anticipating travelers' needs to offer additional services.

• Organize and book business travel domestically and internationally, handling a variety of complexities for air, road, rail, and accommodations.

• Utilize a range of Global Distribution Systems (GDSs), particularly Sabre, Amadeus, or Galileo.

• Ensure adherence to agreed-upon travel policies of customers, service provider guidelines, and regulatory obligations.

• Employ positive telephone service techniques and respond to special requests from customers.

• Work collaboratively with your team to coach, mentor, and provide constructive feedback aimed at enhancing service quality.

⛳️ Requirements

• In-depth knowledge of GDS systems: Sabre, Amadeus, or Galileo.

• Previous experience in business travel.

• A strong commitment to excellence in client service, with a focus on proactively anticipating needs.

• Professional communication skills, both written and verbal.

• Strong attention to detail.

• Demonstrate integrity and safeguard personal traveler information.

• Comprehensive understanding of the travel industry, including experience in business travel, leisure travel, or airline reservations.

• Ability to resolve customer issues efficiently and independently or in coordination with suppliers.

• Team-oriented mindset and receptiveness to feedback.

🏝️ Benefits

• Health and welfare insurance plans.

• Retirement programs.

• Parental leave.

• Adoption assistance.

• Wellbeing resources.