Business Systems Solutions Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Serve as the liaison among diverse stakeholders to ensure our business operating system is both aligned and effective.

• Engage closely with the Director of Business Insights to promote seamless data flow.

• Empower the RevOps team by fostering a high-performing sales and marketing engine, all while upholding firm-wide governance.

• Collaborate with the Chief Product Officer and their team to realize our technical vision.

• Develop and sustain thorough documentation for all system configurations, business logic, and integration workflows.

• Provide daily guidance and managerial oversight for a small team of employees and contractors involved in key projects.

• Work in partnership with functional leaders across the organization to ensure our corporate technology stack supports the entire client and employee lifecycle.

• Take ownership of the logic that enables seamless data flow from a contract to an invoice, revenue recognition template, and billing schedule downstream.

• Oversee our technology cost footprint and ensure our systems facilitate the shift from traditional productivity metrics to value-based outcomes.

• Establish and uphold standards for data integrity and governance.

⛳️ Requirements

• Over 10 years of experience in Business Systems, Solutions Architecture, or a related field.

• Demonstrated experience in managing, directing, and ensuring the quality of work from individual contributors or Salesforce professionals.

• Experience in a global Professional Services or B2B setting is highly advantageous.

• Strong comprehension of professional services operations and accounting principles, particularly Bookings vs. Billings vs. Revenue Recognition.

• Extensive hands-on experience within the Salesforce ecosystem is critical.

• Salesforce Administrator Certification is a must.

• Familiarity with Sage Intacct or comparable financial systems is highly desirable.

• A Bachelor’s degree in Business, Accounting, Finance, or a related discipline is preferred.

🏝️ Benefits

• Retirement & Financial Planning Support – 401(k) with matching contributions, financial wellness programs.

• Generous Paid Time Off – Vacation, sick leave, holidays, parental leave, and volunteer days.

• Flexible Work Arrangements – Hybrid or remote options, and flexible working hours.

• Performance-Based Bonus – Recognition for your contributions through discretionary bonuses.

• Professional Development Opportunities – Tuition reimbursement, certifications, and mentorship programs.

• Career Growth & Internal Mobility – Clear paths for advancement and role transitions.

• Inclusive & Supportive Culture – DEI initiatives, employee resource groups, and wellness programs.