Business Systems Engineer

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Collaborate with stakeholders across various business functions to gain insight into current workflows, identify challenges, and design enhancements.

• Convert vague business requirements into clear, scalable technical solutions — ranging from quick automations to comprehensive multi-system integrations.

• Advocate for a ship-and-iterate approach: implement a working solution, learn from it, and refine it over time instead of waiting for ideal requirements.

• Configure and sustain connected business systems (Salesforce, Jira, n8n, Dataiku, Snowflake, and others) to accurately reflect ongoing business operations.

• Develop and manage integrations and automations between systems using APIs, low-code platforms (such as n8n), and declarative tools.

• Support quote-to-cash processes, including management of pricing data, tracking contract lifecycles, automating billing, and other essential functions for scaling and future-proofing the business.

• Assess and onboard new SaaS tools in collaboration with IT, Security, and business stakeholders.

• Assist with environment management, configuration documentation, and release coordination for internal business systems.

• Maintain comprehensive documentation of configurations, integrations, and processes to ensure continuity and facilitate team collaboration.

• Provide training and support to end-users on system functionalities and best practices.

• Communicate completed tasks and their business impact widely — we celebrate our achievements and enhance visibility for the team.

⛳️ Requirements

• Over 6 years of experience in a business systems, operations, or technical consulting role.

• Practical experience in configuring and optimizing SaaS platforms.

• Proficient with workflow automation tools and integration platforms (e.g., n8n, Zapier).

• Familiarity with AI-assisted development tools (e.g., Claude, Cursor, LLMs) and ease in incorporating them into daily work.

• Strong analytical mindset: adept at gathering unclear requirements, structuring problems, and striving for practical solutions.

• Experience working across diverse business functions (Sales, Finance, Customer Success, etc.) as a technical partner.

• Exceptional communication skills — capable of translating between business stakeholders and technical systems.

• Comfortable navigating ambiguity and changing requirements; you iterate rather than wait for perfection.

• Preferred: Background in fintech, payments, or SaaS businesses.

• Understanding of REST APIs and integration patterns.

• Experience with BI or data analysis tools.

• Experience administering or developing within common enterprise business systems (e.g., Salesforce, Jira, etc.).

• Familiarity with DevOps practices, CI/CD pipelines, or version-controlled configuration management (e.g., Git).

🏝️ Benefits

• Competitive salary and benefits package with growth-company options grant.

• Fast-paced and professional work environment.

• Stock options with standard startup vesting - 1 year cliff; 4 years total.

• $50 monthly communication expense stipend to contribute towards your phone/internet bill.

• $250 stipend to enhance your remote work setup.

• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200).

• Premium medical benefits including vision and dental (100% coverage for employees).

• Company-sponsored life and disability insurance.

• Paid parental bonding leave.

• Paid sick leave, jury duty, bereavement leave.

• 401k plan.

• Flexible Time Off (our team members typically take off around 3-4 weeks annually).

• Volunteer Time Off.

• 13 scheduled holidays.