Business Systems Analyst – IT Solutions

This is a fully remote position, open to applicants in California.

📋 Description

• Conduct interviews, workshops, and discovery sessions with business stakeholders, process owners, and end users.

• Document current-state processes, manual activities, approvals, handoffs, exceptions, system limitations, and pain points.

• Identify opportunities for process simplification, data quality improvement, work reduction, and automation.

• Define business challenges, desired outcomes, project scope, priorities, dependencies, constraints, and success criteria.

• Translate stakeholder requirements into both functional and non-functional specifications.

• Create process flows, use cases, user scenarios, business rules, acceptance criteria, storyboards, and solution documentation.

• Identify gaps in functionality between requirements and current or proposed systems.

• Document data prerequisites, systems of record, integration needs, migration requirements, user roles, security, reporting, KPIs, and operational necessities.

• Assess existing systems, internally developed solutions, Microsoft Power Platform, third-party applications, and other technologies.

• Coordinate RFPs, RFIs, vendor questionnaires, requirements matrices, demonstrations, and solution assessment activities.

• Compare potential solutions based on functionality, usability, integration, security, reporting, implementation requirements, cost, and business compatibility.

• Maintain documentation of requirements, decisions, assumptions, risks, and scope modifications throughout the solution lifecycle.

• Facilitate stakeholder review and approval processes for requirements.

• Develop business test scenarios, coordinate or assist with UAT, and validate delivered functionalities.

• Support implementation readiness, documentation, training, change management, and post-implementation process enhancements.

• Act as a liaison between business stakeholders, IT, technology vendors, technical teams, procurement stakeholders, and IT leadership.

⛳️ Requirements

• Proven experience as a Business Systems Analyst or in a similar role supporting technology implementations.

• Strong expertise in conducting stakeholder interviews, requirements discovery, and business process analysis.

• Ability to translate business needs into precise functional and system specifications.

• Experience in documenting workflows, use cases, business rules, acceptance criteria, and process flows.

• Background in evaluating business applications or participating in software/vendor selection processes.

• Strong analytical, facilitation, problem-solving, written communication, and documentation skills.

• Capability to communicate effectively with business stakeholders, technical teams, executives, and external vendors.

• Ability to manage ambiguity, competing priorities, and requirements across various departments.

• Preferred: Experience with enterprise SaaS applications, system implementations, or digital transformation projects.

• Preferred: Familiarity with Microsoft Power Platform, Dataverse, Dynamics 365, Power BI, Power Automate, or related Microsoft technologies.

• Preferred: Knowledge of integrations, APIs, data modeling, role-based security, reporting, and workflow automation.

• Preferred: Experience supporting RFPs, vendor evaluations, product demonstrations, and technology selection.

• Preferred: Familiarity with Agile methodologies, requirements traceability, UAT, and implementation processes.

• Preferred: Experience with Visio, Lucidchart, Miro, or similar process modeling tools.

• Local candidates only.

• Upon accepting an offer, candidates may be required to undergo background checks, drug testing, and/or a fit-for-duty physical examination.

• Must comply with applicable federal-contractor restrictions regarding medical marijuana use in certain positions.

🏝️ Benefits

• Health insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• 401(k).