Business Systems Analyst

This is a fully remote position, open to applicants in Alabama, +16 more states.

📋 Description

• Gain a comprehensive understanding of the business domain, processes, and specific requirements.

• Familiarize yourself with business objectives and processes, and their connection to systems and technology.

• Collaborate with stakeholders to gather, analyze, document, and validate requirements for new features or products.

• Work alongside external third parties as necessary to define APIs, interfaces, business rules, and interaction processes with their solutions.

• Partner with development teams to ensure that requirements are clearly understood, testable, and that solutions align with business needs.

• Contribute to shaping the product vision and strategy by offering insights on market trends, competitive landscapes, customer feedback, and user research.

• Assist the technology product owner in managing the product backlog, crafting user stories, and establishing acceptance criteria.

• Develop prototypes and mockups to visualize proposed solutions effectively.

• Conduct usability tests to collect feedback on design concepts.

• Create comprehensive documentation to support the development and launch of new features.

• Track key metrics post-launch to identify areas for enhancement.

• Provide assistance with troubleshooting and root cause analysis when issues occur.

• Stay current with industry trends and share insights with team members.

• Actively seek out opportunities to enhance processes and tools.

• Conduct cost-benefit analyses to substantiate proposed system changes.

⛳️ Requirements

• A Bachelor’s degree or equivalent in business, computer science, or a related field is preferred.

• A minimum of 3 years of experience as a business analyst or product owner, ideally on agile software development projects.

• At least 3 years of experience in the financial services, banking, or lending sectors.

• Proficiency in developing requirements.

• Experience in gathering and analyzing data stored in data warehouses.

• Demonstrated ability to comprehend and document business processes effectively.

• Strong analytical, problem-solving, and decision-making capabilities.

• Excellent facilitation and communication skills, with the ability to engage effectively with both technical and non-technical personnel at various levels.

• Proficient in Microsoft Office Suite and Visio, with a working knowledge of Microsoft Azure DevOps or similar management tools.

• Familiarity with Agile modeling techniques, including user stories, use cases, and activity diagrams.

• Experience working in an Agile environment, utilizing Scrum or Kanban methodologies.

• Knowledge of SQL or other database query languages.

🏝️ Benefits

• Competitive medical, dental, and vision benefits.

• 401(k) and Roth 401(k) retirement plans with a company match.

• Flexible spending accounts for medical and dependent care.

• Company-sponsored parental leave.

• Educational assistance programs.

• Company-paid continuing education credits.

• Paid employee assistance program.

• 12 paid holidays, which include (3) Paid Employee Appreciation days annually, (2) Celebrate You Days for your Birthday & Anniversary, and additional company events. (More than your average company!)

• Various time-off options for vacation, volunteering, or personal care for yourself or loved ones.