Business Systems Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the intake and discovery process for internal data projects, ensuring that requirements are thoroughly understood and documented prior to the involvement of development resources.

• Facilitate requirements-gathering sessions with business stakeholders, utilizing techniques that help uncover needs that stakeholders may not yet be able to articulate fully — especially in analytics and BI contexts where desired outcomes often evolve through iteration.

• Convert business requirements into clear, development-ready documentation, including user stories, acceptance criteria, business rules, data definitions, and reporting logic that development teams can utilize autonomously.

• Collaborate with the Technical Project Manager to contribute to a groomed and prioritized backlog of requirements, ensuring development always has well-defined tasks ready for execution.

• Act as the ongoing point of contact for stakeholders throughout the project lifecycle, managing expectations and clearly communicating status, trade-offs, and decisions.

• Work with stakeholders to establish requirements for analytics, business intelligence, and reporting solutions — including KPIs, desired outcomes, and data needs — in a format that the development team can act upon.

• Assist in the validation of early builds, prototypes, and draft deliverables with stakeholders to ensure that development has correctly interpreted requirements and to identify gaps before they escalate.

• Proactively identify gaps, conflicts, or risks in requirements early on and resolve them before they impact the development team.

• Engage in agile ceremonies as necessary, ensuring that user stories remain aligned with stakeholder intent throughout the development process.

⛳️ Requirements

• 2–4 years of experience in a Business Analyst, Systems Analyst, or similar requirements-focused position.

• Proven ability to gather and document complex business requirements from multiple stakeholders or departments.

• Excellent written and verbal communication skills; capable of translating technical concepts for non-technical audiences and business needs for technical teams.

• Experience in writing user stories and acceptance criteria in an agile or agile-adjacent setting.

• Demonstrated ability to manage competing priorities and bring clarity to ambiguous situations.

• Familiarity with Jira and Confluence for tracking requirements and documentation; experience working in a Microsoft Teams-based collaborative environment.

• Strong attention to detail with a history of producing thorough and accurate documentation.

🏝️ Benefits

• Health, Dental & Vision Insurance

• 401 (k) + Employer Match

• Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off

• STD, LTD & Group Life Insurance

• Paid Parental Leave

• Pet Insurance

• FSA & HSA Options

• Employee Assistance Program

• Remote Work

• Career Advancement & Professional Development Opportunities

• Employee Recognition

• LinkedIn Learning Platform