Business Systems Analyst

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Lead and manage a team of business and technical experts, facilitating weekly meetings, resolving issues, setting goals, overseeing performance, and collaborating with government clients, prime contractors, and other stakeholders.

• Analyze, enhance, and oversee comprehensive business processes, including billing and financial management systems.

• Identify inefficiencies in processes and create solutions that enhance accuracy, efficiency, transparency, and overall business performance.

• Collect, analyze, and document business requirements from key stakeholders, converting them into actionable business and technical specifications.

• Develop and maintain dashboards, reports, KPIs, and analytical tools to provide visibility into program and portfolio performance.

• Integrate data from various systems and sources into centralized tracking and reporting frameworks.

• Create automated and tailored reports for program managers and executive leadership.

• Present findings, trends, risks, and recommendations to senior leadership and stakeholders.

• Create and maintain project management plans, Standard Operating Procedures, process documentation, and lessons learned.

• Implement project management best practices and continuously enhance team processes and workflows.

• Utilize Microsoft Teams and other collaboration/productivity tools to streamline documentation, communication, approvals, and stakeholder cooperation.

• Gather feedback from customers and stakeholders and translate it into actionable process enhancements.

• Assist in project planning, execution, status reporting, issue tracking, and other program management tasks.

• Oversee project administration, timekeeping, documentation, and compliance obligations for federal projects.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Project Management, or a related discipline.

• 7+ years of experience in quantitative data analysis, business analysis, systems analysis, project management, or a related field.

• Strong proficiency in Microsoft Office 365 Enterprise tools, including Power BI, Tableau, Excel, PowerPoint, and Microsoft Teams.

• Extensive experience in data analysis, reporting, dashboards, and KPI development.

• Proven experience in gathering and documenting business requirements and collaborating with various stakeholders.

• Experience in improving business processes and establishing standardized procedures and workflows.

• Strong project management and organizational skills, with the ability to handle multiple priorities simultaneously.

• Ability to effectively engage with government clients, contractors, technical teams, and executive-level stakeholders.

• Experience on federal government IT projects, preferably within HHS or other federal healthcare agencies.

• Excellent written and verbal communication skills.

• Preferred: Experience supporting HHS or other federal healthcare IT initiatives.

• Preferred: Experience with federal billing, financial management, or Inter-Agency Agreement (IAA) processes.

• Preferred: Experience in developing dashboards and automated reporting solutions using Power BI, Excel, or similar analytical tools.

• Preferred: Experience in portfolio management, program management, or PMO activities.

• Preferred: Experience in creating SOPs, Project Management Plans, and process documentation.

• Preferred: PMP, CBAP, PMI-PBA, or other relevant professional certifications.

• Preferred: Familiarity with federal acquisition, contracting, and program management processes.

• Preferred: Experience working in a contractor/prime contractor environment.

🏝️ Benefits

• Fully remote work arrangement.