Business Process Consultant – Retail Investments

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborates on the execution and upkeep of essential Retail Investment processes within Virtual Connect.

• Leverages subject matter expertise to assist in process design, validation, and implementation tasks.

• Ensures that processes comply with established regulatory, compliance, and risk standards.

• Aids in the documentation of processes, including procedures, process maps, and other supporting materials.

• Maintains process documentation to guarantee accuracy, consistency, and alignment with actual execution.

• Participates in testing activities for process and system modifications.

• Identifies gaps, issues, and inefficiencies while proposing enhancements.

• Supports the implementation of process improvements, including simplification and automation initiatives.

• Monitors and tracks process performance metrics, providing support for KPI reporting.

• Assists in conducting root cause analysis to resolve process-related issues.

• Collaborates with stakeholders from Virtual Connect, Compliance, Risk, and Technology.

• Aids in change management and adoption efforts.

• Addresses process-related issues and ensures their resolution.

• Contributes to continuous improvement through insights gained from execution.

⛳️ Requirements

• 3–7 years of experience in process management, operations, or Retail Investments.

• Strong understanding of process workflows and controls.

• Familiarity with regulatory and compliance requirements.

• Experience in documentation and process mapping.

🏝️ Benefits

• Health insurance

• Tuition reimbursement

• Accident and life insurance

• Retirement savings plans