Business Planning Analyst – Service to Armed Forces

This is a fully remote position, open to applicants in District of Columbia.

📋 Description

• Conduct both quantitative and qualitative analysis to support the programs and activities of the American Red Cross Service to Armed Forces and International Services.

• Create advanced modeling and reporting tools for performance monitoring, ensuring data integrity, and analyzing historical trends.

• Execute in-depth analyses of the operations and programs related to the Service to Armed Forces.

• Develop and oversee business-unit metrics and KPIs for the Service to Armed Forces in collaboration with DMERL and Business Operations teams.

• Offer business-user assistance for the Service Delivery Portal, Power BI, and associated systems.

• Collect feedback from business users and produce or revise training and business-process documentation.

• Construct performance-monitoring tools, recognize trends, and formulate recommendations for complex challenges.

• Design and maintain information products utilizing Power BI, PowerPoint, Excel, ArcGIS, survey analysis software, and Salesforce.

• Assess digital and information products for precision and consistency; publish and manage departmental documentation.

• Aid in knowledge management, facilitate governed meetings, create visuals, and uphold Standard Operating Procedures.

• Ensure alignment of analytics, data warehousing, information security, and corporate standards.

• Collaborate with teams in operations, business systems, communications, fundraising, and resource mobilization.

• Onboard, engage, and oversee volunteers who support the mission of the American Red Cross.

⛳️ Requirements

• A Bachelor's degree is mandatory.

• A minimum of 5 years of relevant experience or a comparable mix of education and experience is required.

• Familiarity with relevant principles, concepts, practices, and standards is essential.

• Strong interpersonal, verbal, and written communication skills are necessary.

• Basic proficiency in personal computers, including word-processing, spreadsheet, and database applications is required.

• Ability to function effectively within a team.

• Advanced skills in Excel are mandatory.

• Experience in building reports with Power BI is required.

• Proficiency in Salesforce is necessary.

• Willingness to travel and take part in meetings and conferences within the chapter jurisdiction, state, and Red Cross system is essential.

🏝️ Benefits

• Medical, Dental, and Vision plans.

• Health Spending Accounts & Flexible Spending Accounts.

• Paid Time Off: Starting at 15 days per year, based on job type and tenure.

• 11 paid holidays: six core holidays and five floating holidays.

• 401K plan with up to a 6% match.

• Paid Family Leave.

• Employee Assistance Program.

• Short-term and long-term disability insurance.

• Awards and recognition for service.

• Access to mentors who promote career development.

• Competitive salary and benefits package.