Business Partner, Customer Success

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Safeguard, enhance, and advocate for the account by recognizing opportunities to boost expenditure, monetization, program adoption, and overall account worth.

• Actively seek out new opportunities within the account, including different departments, hiring managers, labor categories, service lines, and areas with unmanaged or underutilized spending.

• Establish and nurture trusted relationships with senior and executive client leaders.

• Serve as a proactive Business Partner to the client’s Customer Success, HR, Procurement, and Hiring Manager stakeholders.

• Cultivate and sustain business relationships with key client stakeholders and hiring managers.

• Assist in delivering pertinent corporate, client, and team communications.

⛳️ Requirements

• At least 3 years of experience in a Managed Service Program or Staffing management environment.

• Familiarity with the Staffing Industry, Managed Service Provider (MSP), Vendor Management Systems (VMS), Procurement, Statement of Work (SOW), and Human Resources (HR).

• Strong communication, presentation, time management, organization, and planning skills.

• Experience with Business Intelligence tools and making data-driven decisions.

• Proficient in MS Excel and MS PowerPoint.

• Experience with contemporary sales technology and CRM platforms, such as Salesforce or Microsoft Dynamics.

🏝️ Benefits

• Competitive salary.

• Opportunities for professional development.

• Positive workplace culture.

• Collaboration and respect for diversity.