Business Operations Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Establish, design, and execute standard operating procedures to manage business operations for Numerix SaaS clients.

• Conduct daily monitoring tasks and verify reports related to market and counterparty credit risk analytics, including MTM, Greeks, PFE, CVA, FVA, VaR, etc., for front and middle office users.

• Monitor alerts daily regarding the success or failure of daily runs, batch processes, and market data feeds. Carry out periodic intra-day assessments of the OneView applications, ancillary systems, processes, and data feeds to ensure operational integrity and adherence to SLAs.

• Address daily requests for operational support activities such as trade setups and corporate actions.

• Respond to requests for technical assistance, application issues, and feed problems; triage and resolve issues while managing escalations to value streams.

• As Incident Manager and in compliance with the Numerix Incident Management policy, oversee incidents identified through automated system alerts or reported by clients.

• Manage the deployment of OneView application releases in pre-production, coordinating dress rehearsals and parallel runs.

• Lead and coordinate with clients for the release of OneView applications' GA and patch updates in production environments.

• Generate internal and external reports with metrics to evaluate service performance through service reviews and management reporting (including incidents, cases, etc.).

• Oversee the management of market data documents.

⛳️ Requirements

• Over 2 years of experience in the Financial Services industry, including a minimum of 2 years in treasury roles within front or middle office settings.

• Bachelor’s degree in Finance and IT.

• Required proficiency in Linux and Python.

• Familiarity with Market and Credit Risk concepts (VaR, XVA, Greeks, etc.).

• A strong understanding of market and counterparty credit risk principles.

• Experience with Amazon Web Services, including step functions, etc.

• Capability to prioritize and perform effectively in complex, fast-paced environments; exceptional troubleshooting and communication skills.

• Ability to manage multiple tasks and effectively meet deadlines and deliverables.

• Adaptability to changes in a dynamic setting.

• Meticulous attention to detail and a proactive approach to issue ownership.

• Basic understanding of scripting languages, including Python, and cloud-based hosting solutions (preferably AWS).

🏝️ Benefits

• Opportunity for remote work.

• Flexibility required to work within APAC and EMEA Time Zones.

• Must be able to work US shifts on a rotational basis.