Business Intelligence Analyst

This is a fully remote position, open to applicants in Washington.

📋 Description

• Facilitate organizational decision-making by conducting complex analyses, reporting, research, and effectively utilizing information-system data.

• Analyze and interpret trends and patterns within datasets.

• Perform both quantitative and qualitative data analyses utilizing SQL, dashboards, and Google spreadsheets.

• Collaborate with various teams within the organization to determine data visualization needs regarding customer feedback.

• Prepare and present monthly, quarterly, and ad-hoc reports that address issues, observations, and outcomes.

• Diagnose and resolve data-related issues in collaboration with stakeholders, including third-party representatives.

• Create specifications for reports and analyses based on business requirements and available data elements.

• Generate datasets and reports through system reporting tools.

• Formulate methodologies for the Business Intelligence team utilizing software applications and data sources.

• Identify, document, and initiate solutions for data quality concerns.

• Keep abreast of industry trends and advocate for best practices and key performance indicators (KPIs).

• Develop and deliver recommendations grounded in precise assessments and analyses.

⛳️ Requirements

• Bachelor’s degree (B.S/B.A) from an accredited four-year institution along with 2–5 years of relevant experience and/or training; or a comparable blend of education and experience.

• Ability to cultivate productive internal and external working relationships.

• Proven history of data analysis and leveraging insights to inform key recommendations.

• Proficiency in managing large datasets across various systems.

• Excellent presentation skills with the capability to visualize and communicate data and insights effectively.

• Strong report writing skills.

• Advanced querying skills.

• Experience with Tableau, Hadoop, BigQuery system management, SSIS, SSRS, or Power BI.

• Knowledge of Microsoft Office/G Suite.

• Competence in reading and creating technical documentation.

• Capacity to manage multiple projects simultaneously.

• Ability to research, validate, and document observations or issues in a meticulous, fact-based manner.

• Capability to develop and present recommendations based on accurate evaluations and/or analyses.

• Preferred: Knowledge of SQL scripting.

• Preferred: Familiarity with Python.

• Preferred: Experience with ServiceNow reporting.

• Ability to perform office-related tasks, including prolonged periods of sitting or standing.

• Ability to navigate within an office environment.

• Must be capable of using a computer.

• Must possess effective communication skills.

🏝️ Benefits

• Medical coverage through UHC (PPO, HSA, Surest options).

• Medical coverage via Kaiser (HMO option only) exclusively for California employees.

• Dental insurance through UHC Nationwide.

• Vision coverage provided by UHC.

• Flexible Spending Account for Health & Dependent Care.

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific).

• Continuing Education and Professional Development through various integrated platforms, such as Udemy and Coursera.

• Corporate Wellness Program offered by Goomi Group.

• Employee Assistance Program.

• Wellness Days.

• 401k Plan.

• Basic and Supplemental Life Insurance.

• Short Term & Long Term Disability coverage.

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance.

• Tuition Reimbursement (available 6 months post start date, capped).

• Paid Time Off (accrued and prorated, with a maximum of 120 hours annually).

• Paid Holidays.

• Additional statutory leaves, paid time, or other ancillary benefits as mandated by state and federal law.