Business Analyst, Catalog, Calendar and Scheduling

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Report directly to the Associate University Registrar responsible for Academic Catalogue, Academic Calendar, and Classroom Management and Scheduling.

• Act as a supplementary liaison among the Office of the University Registrar, divisional registrar offices, University technology teams, and contracted services.

• Assist in key areas including catalogue management, academic calendar, scheduling of academic events, and classroom oversight.

• Propose innovative solutions to address business challenges.

• Facilitate data-driven decision-making with a focus on data integration, integrity, mining, analysis, and reporting.

• Provide functional support to the Office of the University Registrar team, collaborate with the University Information Systems team, and contribute to both technical and functional projects.

⛳️ Requirements

• Bachelor’s Degree in a relevant field.

• A minimum of three years of relevant experience.

• Strongly preferred functional experience with Student Information Systems and Microsoft Office Suite (Word, Excel, SharePoint, etc.).

• Strongly preferred functional experience with CourseLeaf CAT, CIM, CLSS, or other catalog and curriculum management software.

• Strongly preferred experience with CollegeNET/25Live or other scheduling software.

• Strongly preferred functional experience with OnBase or other document imaging software.

• Knowledge of FERPA (Family Educational Rights and Privacy Act) and familiarity with laws, rules, and regulations related to JHU policies is desirable.

• Additional education may be considered in lieu of required experience, and additional related experience may substitute for required education beyond a high school diploma or its equivalent, as allowed by the JHU equivalency formula.

• Capacity to maintain a positive demeanor in high-pressure situations.

• Exceptional oral and written communication abilities.

• Strong organizational skills with meticulous attention to detail.

• Highly developed interpersonal skills and effective communication capabilities.

• Ability to handle sensitive matters with discretion.

• Adaptable and capable of thriving under pressure; must meet deadlines and manage multiple tasks efficiently.

• Proficient in analyzing and resolving issues, including those related to student data.

• Skillful in collaborating and problem-solving regarding process improvements and innovative solutions, as well as overseeing the deployment of new systems or solutions.

• Capable of explaining basic technical concepts to a non-technical audience.

• Ability to create test cases and supervise user-acceptance testing.

🏝️ Benefits

• Comprehensive Total Rewards Package supporting health, life, career, and retirement.

• More information on benefits can be found at https://hr.jhu.edu/benefits-worklife/.