Business Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead the gathering of requirements, facilitate discovery sessions, and conduct stakeholder workshops.

• Convert business needs into user stories, epics, process flows, and functional specifications.

• Ensure that requirements fulfill the Definition of Ready (DoR) prior to the development handoff.

• Oversee requirements traceability and alignment throughout the project lifecycle.

• Perform gap analysis, feasibility studies, and impact assessments.

• Assess and enhance end-to-end customer journeys across eCommerce platforms.

• Define solutions utilizing Shopify, Adobe Commerce, and associated ecosystem tools.

• Assist with replatforming projects (e.g., Shopify migrations) and website redesigns.

• Collaborate with UX/UI teams to optimize experiences and improve conversion rates.

• Transform business requirements into commerce features (catalog, checkout, promotions, search, and personalization).

• Utilize analytics tools (e.g., Google Analytics) to track performance and uncover opportunities.

• Establish and monitor KPIs (conversion, revenue, AOV, etc.).

• Facilitate A/B testing, SEO, personalization, and conversion rate optimization initiatives.

• Deliver data-driven insights and recommendations to stakeholders.

• Serve as a liaison between business, product, and engineering teams.

• Collaborate with Solution Architects to ensure alignment of business requirements with technical feasibility.

• Facilitate Agile ceremonies (grooming, sprint planning, retrospectives).

• Assist in client discussions and offer consultative guidance on eCommerce best practices.

• Contribute to strategic initiatives and digital commerce roadmaps.

⛳️ Requirements

• 4–6+ years of experience as a Business Analyst within digital or eCommerce settings.

• Strong proficiency with Shopify (preferred) and/or Adobe Commerce (Magento).

• Demonstrated experience in:

• Requirements gathering and documentation.

• User stories and backlog management.

• Facilitation of stakeholder workshops.

• Solid understanding of:

• eCommerce operations (catalog, checkout, payments, promotions).

• Customer experience (UX/UI and conversion optimization).

• Familiarity with Agile/Scrum methodologies.

• Excellent communication skills enabling interaction with both technical and business stakeholders.

• Analytical mindset with a background in leveraging data for decision-making.

🏝️ Benefits

• A comprehensive insurance plan allowing you to select the module that best fits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage based on the chosen module, including short- and long-term disability coverage.

• Dialogue via Sun Life offers virtual healthcare services for emergencies, prescription renewals, and more. Additionally, access to the Employee and Family Assistance Program and a complete mental health support program is available.

• A $500 Personal Spending Account for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.

• A retirement plan where Valtech matches 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months, with DPSP vesting after 24 months of service.

• Flexible vacation access under Valtech's policy to promote work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.

• Personal Technology Reimbursement of $30/month for every employee, available from day 1.

• We close for the winter holidays and provide flexible scheduling throughout the year, allowing you to enjoy those sunny Friday afternoons, provided your weekly hours are completed.